Reference

How bd128 Handles Your Personal Information

This Privacy Policy sets out what data bd128 collects when you use our platform, why we collect it, and how you can control it. Access and use of bd128 depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredCookie Controls AvailableRight to Request DeletionBD-Focused Support
bd128 How bd128 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Your Controls

Data security and transparency are part of how bd128 operates day to day, not an afterthought.

Account Security

Your login is protected with OTP verification sent to your registered mobile number. We flag unusual access attempts and may temporarily hold your session for review if something looks off.

Cookies and Tracking

We use functional cookies to keep your session active and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Data Retention

Account records are kept while your account is open and for a defined period after closure, in line with financial record obligations. You can request early deletion by contacting support — some data may need to be retained by law.

Third-Party Processors

Payment processors like bKash, Nagad, and Rocket handle transaction data under their own privacy terms. We share only what is needed to complete your deposit or withdrawal — nothing more.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see what data we hold about you, ask us to correct something, or request deletion of your account information, our support team handles these requests directly. You do not need a lawyer or a formal letter — a message through any of the channels below is enough to start the process. We aim to respond to data requests within a reasonable timeframe.

Team online

Live Chat

Open the chat window inside your bd128 account and send your data request directly. Our team reads every message and will confirm receipt.

Email Support

Write to our support address with your registered mobile number and the specific data action you want — access, correction, or deletion.

Account Settings

Some data preferences — like cookie choices and marketing messages — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy on bd128

These are the questions we hear most often about how your data is handled. If something is not covered here, reach out via live chat or email.

We collect your name, mobile number, and contact details at registration. If you deposit via bKash, Nagad, or Rocket, we also record the transaction reference linked to your account.

We share data only with payment processors — bKash, Nagad, Rocket — to complete transactions, and with service providers bound by confidentiality agreements. We do not sell your personal data.

Contact our support team via live chat or email with your registered mobile number. State whether you want access, correction, or deletion and we will handle it from there.

We retain records for a period after account closure to meet financial and legal obligations. The exact duration depends on applicable local law. You can ask about your specific retention period via support.

Yes. Non-essential cookies can be turned off from the cookie banner when you first visit, or adjusted later in your browser settings. Functional cookies required for login and session continuity cannot be disabled.

We store only the transaction reference and wallet number needed to process and verify your payment. We do not store your bKash PIN, Nagad password, or Rocket account credentials — those remain with your wallet provider.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.